Whether you’re ready to book a Functional Capacity Assessment or just want to find out more, getting in touch with us is the first step. We understand that you might have questions or specific needs, and we are more than happy to discuss them. Our friendly team is here to assist you and make the process as easy as possible.

Phone:
Email: info@occupationaltherapistnearme.com.au

Reach out to us by phone for an immediate conversation during business hours, or send us an email and we’ll respond promptly (usually within one business day).

You can also fill out our online referral/intake form on our website – just provide your details and we’ll call or email you back shortly to follow up.

What to Expect When You Contact Us

• Initial Discussion: If you contact us by phone, we’ll ask a few quick questions to understand what you’re looking for (e.g., are you a participant, parent, or support coordinator, and a brief overview of the situation). This helps us serve you better from the start. There’s no obligation – we’ll simply provide information and answer your questions.

• Booking an Assessment: When you’re ready to proceed, we can tentatively schedule an assessment date and time. We’ll then gather any additional necessary info (such as your NDIS number, plan dates, and any key concerns you want us to focus on). If you reached out by email or form, we can handle this via reply or schedule a call – whichever you prefer.

• Information Pack: We’ll send you a confirmation with details of the appointment and any prep needed. Generally, you don’t need to prepare anything special for the assessment, but we might ask if there are existing reports or letters you’d like us to review beforehand. We’ll also include our service agreement or consent forms for you to look over, which outline your rights and our responsibilities.

• Support with Funding: If you’re unsure about how the assessment will be funded, we can guide you. We’ll discuss options like using your NDIS plan funds or other payment methods, and provide a written quote if required (for you or your plan manager to approve). We try to make the financial aspect straightforward so you have one less thing to worry about.

Our Service Area

We are based in Melbourne, Victoria, and serve clients across the Melbourne metro area and regional Victoria. We also have partnerships with assessors in Sydney, Brisbane, and other regions – so if you’re outside Victoria, let us know and we may still accommodate you either through travel or referring you to a trusted partner. For remote/telehealth assessments, we can assist participants Australia-wide. The bottom line: don’t hesitate to contact us no matter where you are located – we’ll do our very best to provide or find you the Functional Capacity Assessment service you need.

Commitment to You

When you contact Functional Capacity Assessments, you can expect professionalism, respect, and a genuine desire to help. We know reaching out for an assessment can feel daunting, but rest assured, you will be met with understanding and zero judgment. Our team will handle your enquiry with confidentiality and will work with you to determine the best way forward.

Ready to take the next step? We’d love to hear from you. Contact us today and let’s discuss how we can assist you on your NDIS journey. Your path to getting the right supports could start with a simple conversation with our team. We are here to support you in securing a brighter, more independent future!